Refund policy
110 Party Supply – Order & Product Policies
At 110 Party Supply, we’re committed to providing quality products, timely service, and a great experience for every customer. Please review our policies below before placing your order or making a purchase.
🛻 Delivery Orders
Order Finalization and Payment
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All delivery orders must be paid in full and finalized by the Sunday prior to the event date.
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Orders not finalized or paid in full by this deadline may be canceled without refund or delivery guarantee.
Cancellation & Refunds
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Cancellations made at least 48 hours prior to the event:
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Eligible for a partial refund.
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A $50 delivery reservation fee will be retained.
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No refunds will be issued for custom-ordered products/balloons.
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Cancellations made less than 48 hours prior to the event:
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No refunds will be issued.
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Any unpaid balance remains due in full.
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Delivery & Liability
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110 Party Supply will deliver and set up balloon décor and party items as agreed upon.
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Once setup is complete and our team has left the premises, 110 Party Supply is not responsible for any damage, deflation, or displacement of balloons or décor caused by weather, environment, venue conditions, or handling by others.
🎈 Pick-Up Orders
Order Cancellation
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Orders may be canceled within 48 hours of order placement for a refund.
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Orders placed less than 48 hours prior to the scheduled pick-up time cannot be canceled and will not be refunded.
Returns & Responsibility
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All balloon sales are final once the customer has picked up the order.
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110 Party Supply is not responsible for any damage, deflation, or issues that occur after pick-up, including those resulting from handling, transportation, or environmental conditions.
🛍️ Product Policy
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
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Seasonal merchandise
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Sale or clearance items
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Wearable items, costumes, wigs, and accessories
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Catering supplies
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Balloons and balloon weights
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Team spirit / color war items
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TY® plush and licensed products
Return Eligibility
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All returns require an original receipt.
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Returns must be made within 30 days of purchase.
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Items must be unopened, unused, and in their original packaging and condition.
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It is the customer’s responsibility to confirm the eligibility of items for return or exchange prior to purchasing.
✅ Acceptance of Terms
By placing an order or making a purchase with 110 Party Supply, the customer acknowledges and agrees to all terms and conditions outlined in this policy.